') no-repeat bottom;background-size:cover;">

Cancellation & Refund Policy

Last updated: August 08, 2026

Cancellation Policy Overview

At Nitya Tours & Travels, we understand that plans can change. Our cancellation and refund policy is designed to be fair to both our clients and the service providers we work with. Please review the following guidelines carefully before making a booking.

All cancellation requests must be submitted in writing via email to info@nityatravels.in. The date on which we receive your written cancellation request will be considered the cancellation date for calculating charges.

Cancellation Charges

Cancellation charges are applied as a percentage of the total tour cost and depend on how far in advance you cancel:

Cancellation Period Cancellation Charges Refund Amount
45 days or more before departure 10% of total tour cost 90% refund
30 – 44 days before departure 25% of total tour cost 75% refund
15 – 29 days before departure 50% of total tour cost 50% refund
7 – 14 days before departure 75% of total tour cost 25% refund
Less than 7 days before departure 100% of total tour cost No refund
No-show on departure day 100% of total tour cost No refund

Special Conditions

Non-Refundable Bookings

Certain promotional packages, special offers, and discounted bookings may be marked as non-refundable. This will be clearly communicated at the time of booking. No cancellation or refund will be applicable for such bookings.

Peak Season Bookings

Bookings made during peak travel seasons (Diwali, Christmas, New Year, summer holidays, and major festivals) may be subject to different cancellation terms. Hotels and airlines often impose stricter cancellation policies during these periods, which will be passed on to the client.

Group Bookings

For group bookings of 10 or more persons, separate cancellation terms apply. Please refer to your group booking contract or contact us for details.

Customized Tour Packages

For tailor-made or customized tour packages, cancellation charges may vary based on the non-refundable deposits paid to third-party vendors (hotels, airlines, etc.). We will provide a detailed breakdown of recoverable and non-recoverable costs at the time of cancellation.

Refund Process and Timelines

Refund Processing

  • All refunds are processed within 15 – 20 business days from the date of cancellation confirmation
  • Refunds will be issued using the same payment method used for the original transaction, unless otherwise agreed
  • Bank transfer refunds may take an additional 3 – 5 business days depending on your bank's processing time
  • Credit/debit card refunds will be credited to the card used for payment

Refund Deductions

The following deductions may apply to your refund:

  • Standard cancellation charges as per the table above
  • Non-refundable deposits paid to hotels, airlines, or other service providers
  • Bank processing fees and transaction charges (typically 2% – 3%)
  • Any administrative fees, if applicable

Cancellation by Nitya Tours & Travels

In the rare event that we need to cancel a tour due to insufficient bookings, operational issues, or circumstances beyond our control:

  • You will be notified at least 14 days before the scheduled departure
  • You will receive a full refund of all amounts paid
  • Alternatively, you may choose to transfer your booking to another tour of equivalent value
  • We will not be liable for any additional expenses incurred (visa fees, vaccinations, travel insurance, etc.)

Partial Cancellations

If you wish to cancel only part of your tour package (e.g., an optional excursion or additional night stay), cancellation charges will apply based on the value of the canceled component. The remaining portion of the booking will continue as planned.

No-Show Policy

Failure to arrive on the scheduled departure date and time without prior notice will be treated as a no-show. No refunds will be provided for no-shows, and the booking will be considered fully utilized.

Travel Insurance Recommendation

We strongly recommend that all clients purchase comprehensive travel insurance at the time of booking. Travel insurance can cover cancellation charges due to medical emergencies, family emergencies, job loss, and other unforeseen events. Please read the insurance policy terms carefully before purchasing.

How to Request a Cancellation

To cancel a booking, please follow these steps:

  1. Send a written cancellation request to info@nityatravels.in with your booking reference number
  2. Mention "CANCELLATION REQUEST" in the subject line
  3. Include your full name, booking ID, and tour details
  4. Our team will acknowledge receipt within 24 hours
  5. We will process your cancellation and confirm the refund amount within 3 – 5 business days

Contact Us

If you have any questions or need assistance with cancellations, please reach out to us: