We're Always Available
Travel emergencies don't follow business hours, and neither do we. Our dedicated emergency support team is available around the clock to assist you wherever you are in the world.
Medical Emergency
Immediate coordination with local hospitals, ambulance services, and medical evacuation if needed.
Lost Documents
Assistance with lost passport, visa, or travel documents. Connect you with embassy and consulate services.
Trip Disruption
Help with rebooking flights, arranging accommodation, and managing unexpected travel changes.
Security Concerns
Guidance during natural disasters, civil unrest, or security threats. Coordinate safe evacuation if required.
What to Do in an Emergency
Follow these steps to stay calm and get the help you need quickly.
Step 1: Stay Calm & Call
Dial our 24/7 emergency helpline immediately. Share your location, the nature of the emergency, and any immediate assistance needed.
Step 2: Gather Information
Collect names, contact numbers, addresses, and any reference numbers related to your booking or travel documents.
Step 3: Document Everything
Take photos of any incidents, keep receipts and bills, and obtain official reports (police, medical) where applicable.
Step 4: Follow Instructions
Listen to our support team's guidance. We coordinate with local authorities, medical facilities, and travel providers on your behalf.
Step 5: File Reports
File necessary reports with local police or authorities. Our team can help with translation and guidance through local procedures.
Step 6: Follow Up
Stay in touch with our support team for updates. We track your case until it is fully resolved and you are safe.
Emergency Contacts
Keep these important contact numbers handy during your travels.
Medical Emergency
India-wide ambulance and emergency services
Travel Advisory
Stay updated with the latest travel advisories and safety information for your destination.
Destination-Specific Advisories
Before you travel, check the latest government advisories for your destination. We provide real-time updates on weather conditions, political situations, health alerts, and entry requirements.
Check Ministry of Home AffairsWeather & Natural Events
Monitor weather forecasts for your destination. Our team proactively contacts travelers if severe weather, natural disasters, or other environmental risks may affect their itinerary.
Check IMD ForecastsHealth & COVID-19 Alerts
Stay informed about health advisories, vaccination requirements, and COVID-19 protocols at your destination. We provide guidance on required vaccinations and health precautions.
WHO Travel AdviceSafety Alerts from Nitya
Registered travelers receive real-time SMS and email alerts from Nitya Tours regarding any safety concerns, route changes, or important updates affecting their ongoing trip.
Register Your TripSafety Tips
Essential safety tips to ensure a secure and enjoyable journey.
Keep Document Copies
Carry photocopies of your passport, visa, travel insurance, and important documents. Store digital copies securely online.
Share Your Itinerary
Share your travel plan and accommodation details with family or friends at home. Check in with them regularly.
Carry Emergency Cash
Keep some local currency, a backup credit card, and emergency cash in a separate place from your main wallet.
Local SIM & Data
Get a local SIM card or international roaming pack to ensure you have mobile connectivity throughout your trip.
Know Your Hotel
Memorize your hotel name, address, and phone number. Share it with your driver and keep a business card with you.
Carry a First-Aid Kit
Pack essential medications, a basic first-aid kit, and any prescription medicines with their original packaging.
